Sales Development Representative

Who we are and what we do

Mappedin Inc., headquartered in Waterloo, Ontario, is a global leader in indoor mapping and spatial data management. Our solutions power billions of square feet of indoor space and millions of people visiting malls, stadiums, offices, retail establishments, healthcare facilities, warehouses, colleges and universities to name a few. Our cutting-edge technology optimizes indoor spaces, enhances user experiences, and strengthens public safety through user-friendly digital mapping. 

Guided by the ethos "One Map Everywhere," we envision indoor maps as commonplace as their outdoor counterparts. We are committed to creating accessible and user-friendly products, leveraging our extensive experience and Machine Learning for automated paper-to-digital floor plan conversion. 

Media: https://www.youtube.com/watch?v=Vo4JGRTqqAk

Who you are and what you’ll do

You are a dynamic and results-driven Sales Development Representative who will be joining a growing team and reporting into the VP of Sales. You will play a pivotal role in driving revenue growth by generating new business opportunities and nurturing leads. This position requires a proactive approach to prospecting, strong communication skills, and a passion for technology and innovation and will be responsible for the following:

• Conduct outbound prospecting activities, including cold calling, emailing, and social selling, to identify and qualify leads within target industries.
• Utilize creative and strategic approaches to engage prospects and generate interest in Mappedin's indoor mapping and wayfinding solutions.
• Research and identify key decision-makers and influencers within prospective client organizations.
• Qualify leads through effective questioning and active listening to understand their needs and pain points.
• Collaborate closely with the sales team to develop tailored strategies for lead generation and conversion.
• Maintain accurate records of all prospecting activities and interactions in Hubspot.
• Follow up on marketing-generated leads and inbound inquiries to assess their qualification status and prioritize outreach efforts.
• Stay informed about industry trends, competitor offerings, and market developments to effectively position Mappedin's solutions.
• Participate in ongoing training and professional development opportunity
• Liaise with internal teams regarding RFP's and ensure on timely completion
• Document sales processes
• Maintain Hubspot data hygiene
• Track outstanding documents such as, RFP's, Order Forms, NDA's, Termination Agreements
• Support in bridging any gaps between sales and marketing activities

What you bring

• Proven track record of success in a sales or business development role, preferably in a technology or SaaS environment.
• Exceptional communication skills, both verbal and written, with the ability to articulate complex concepts clearly and persuasively.
• Strong interpersonal skills and the ability to build rapport and establish relationships with prospects and colleagues.
• Self-motivated and results-oriented, with a demonstrated ability to meet and exceed sales targets.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
• Proficiency with Hubspot, Slack, Google Docs
• Familiarity with sales prospecting tools and techniques
• Navigator and other lead generation platforms.
• Genuine interest in technology, innovation, and the indoor mapping industry.

What are some challenges?

We moves fast and we sometimes change directions. We can’t always wait for all the information before we try something. If you want us to guarantee exactly what you’ll be working on three months from now, we can’t give you that. On the other hand, there is a lot of high value work to do, and it won’t be boring. There is a lot of discovery work involved as we frequently do things that are ahead of current technology. 

One of our values is playing for the team so you may need to sometimes put aside personal objectives in order to help meet more urgent company objectives, but others will do the same for you.
 

Behind the scenes

There’s a lot of trust here. We are a REMOTE company, but this role may require you to come into the office from time to time. If you’re local, there will probably be a few days a week when you can expect other people to be in the office. We work flexible hours, have a flexible vacation policy and work to provide the hardware or office equipment you require to unleash your potential. We will do what it takes to get things done if we said we would do it. We stay curious, challenge opinions, take risks, and learn from mistakes. We’re competitive and we like to win together. We want you to join us.

We welcomes applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at  [email protected] or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.