Account Executive

 Who we are and what we do

Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world’s biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions of square feet mapped across 57 countries, we help make public spaces easier to explore, simpler to manage, and safer for every visitor. For more information, visit mappedin.com.

To try out our mapping tools, visit https://app.mappedin.com/editor/

Who you are and what you’ll do

As an Account Executive at Mappedin, you will be responsible for identifying and closing new sales opportunities with prospective clients. Your primary focus will be on building relationships, understanding customer needs and demonstrating how Mappedin solutions provide lasting value and achieve the customers’ business goals. An ideal Account Executive is passionate about their work and must be able to thrive in a fast-paced sales environment. We expect you to take initiative and be a reliable and trustworthy professional, able to balance customer needs with a results-driven approach. 

As an Account Executive, you will report to the CRO, and your overarching goal is to identify opportunities with prospects and new clients in the Mid-Market segment across the North America and EMEA regions, and build them into long-term, profitable relationships. Your responsibilities will include:

• Achieving quarterly sales targets by generating and closing new business opportunities across NA and EMEA.
• Manage the full sales cycle, from identifying potential clients to negotiating and closing deals.
• Conduct market research and leverage networks to uncover and qualify new leads.
• Present product demos and proposals that highlight Mappedin’s features, benefits, and platform value.
• Establish executive relationships with VP-level stakeholders across venues.
• Position Mappedin as a single-pane-of-glass platform for guest experience, safety/security, and operations, not just digital maps.
• Negotiate contracts and pricing to close deals successfully.
• Lead conversations that link Mappedin’s platform to board-level outcomes: revenue, operational resilience, guest experience, and risk mitigation.
• Convert initial executive curiosity into formal multi-stakeholder evaluations with defined success criteria and timelines.
• Collaborate with internal stakeholders (Product, Marketing, Implementation) to maximize support, customer loyalty, and a seamless customer experience.
• Share insights and feedback from customer interactions to improve product, messaging, and GTM strategy.

What you bring

• 3+  years experience selling SaaS solutions to mid-market or enterprise accounts 
• Proven track record of meeting or exceeding sales targets
• Excellent communication, presentation and relationship-building skills
• Experience selling to venues such as malls, casinos, airports, stadiums, or universities preferre
• Comfortable managing fast-paced, high-value, complex deals with shifting priorities
• Familiarity with the SaaS industry and technology landscape

 Behind the scenes 

We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry. Because of this, we can’t guarantee exactly what you’ll be working on three months from now but we can guarantee that you will be working on high value projects that will foster your growth along with Mappedin’s. One of our core values is playing for the team. This means that we’re constantly balancing our own goals with the needs of the organization and jump in to help others whenever needed

At Mappedin, we don’t take a one-size-fits-all approach to how we work. While we have colleagues around the globe, some roles are best suited for full-time, in-person work at our home office in Waterloo. This position will require being in office four days per week.

We believe in being transparent about how we hire. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people - not AI.

We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at [email protected] or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.

Compensation Range: $70K - $90K + commission